Return Policy

Company will honor returns to its Returns Center for up to 15 days from the original shipment date during which time the customer can return a gift for any reason.   

We do not allow returns on bulk orders---if you have any concerns about the quality of a product, please order a sample prior to placing your bulk order.

Are there any restocking fees?

No.  We do not charge you to restock your gift.  If another company charges you a restocking fee for putting 'edible' goods back on their shelves, be very wary.

How do I handle a return for full credit?

All returns must be sent to " Returns Center , Call for authorization and location to return the item to." at your expense. Return the unused portion of the product with the original packing slip within the specified time and receive a full refund of the product price.

How long does it take to receive a Return credit?

A return credit for product cost (less shipping) will be issued within 15 days of receipt in the Returns Center to the credit card used for the original purchase.  

When might I be charged for a Return?

For Returns caused by delivery attempts to bad addresses, that are refused by the recipient or that are undeliverable for any reason other than errors clearly attributed to the Company, there will be a $20.00 minimum charge per order deducted from the refund credit to be issued to the customer.

What about damaged products?

In order to handle claims of damage to an ingredient, container or other component of a gift, we have established a policy of issuing a rapid credit of up to 20% of the original product cost to the customer.  In order to receive credit for a damaged product, Customer must contact Company by email, fax or in writing within 10 days of the original shipment date of the order.  Customer may either request an immediate credit of up to 20% of the product cost and receive credit within 2-3 business days, or may request full reimbursement of the product cost by requesting that Company file a 'Damaged Goods Claim' with the shipping carrier. Company will reimburse customer upon receiving funds from a successful claim and payment to Company from the shipping carrier.